"Carl made our home buying experience an excellant journey..He always answered calls quickly if not immediately..Carl made us feel that he had our best interest in his professional approach from the very beginning all the way through closing..He was always there when we had questions & gave us alot of options...He is an excellant real estate professional..."
"Carl was a pleasure to work with during our home search. Our house was on the market and we used Carl as our buying agent. He was very patient in our search, always willing to show us houses at convenient times (even visiting the same houses multiple times). Once we decided on a house, Carl was excellent in negotiating the contract and keeping us informed the entire time.
"Carl Kappes is a expert in his field. Very knowledgeable in all real estate aspects, very helpful and very reliable. I have used Carl to purchase property and Carl has been available to meet and show me numerous properties in the last year since my original purchase. In addition to Carl's second to none buyers representation I recently used Carl and his team to also list property for sale. He has always been prompt in returning calls and he has got me good results. If your in the market for a superb agent give Carl a call you'll be glad you did. Thanks Carl, I appreciate your hard work."
"Carl was very helpful in our search for a new home. He was patient with us and very knowledgeable. We trusted his expertise and would highly recommend him."
"Carl Kappes is a fantastic real estate agent who has an extensive knowledge of the northern Kentucky housing market. He helped us roughly estimate costs associated with every house (valuable for first time buyers). He showed us as many houses and we wished, contacted sellers promptly, kept us informed, answered every email and phone call. He met with us late in the evening to sign a complicated government purchase contract. Carl is a strong, honest advocate for purchasing a house in Northern Kentucky. He is our first choice for the next purchase."
"Carl was an amazing agent. He treated us as if we were his only customers even though he was running himself non-stop with multiple buyers. He was very knowledgeable not only about the history of the houses that were shown but also the area and school districts of each and every house that was viewed. Carl was very professional and responded to phone call/emails almost instantaneously and was always able to give sound advice. While talking with Carl about particular houses or suggested houses that he thought would fit our needs, he never once pressured us to buy anything but instead continued to give us ideas of what we could continue to look for in the market. He was able to work around me and my wife's crazy schedule; we are both nurses and work night shift and Carl was always able to let us walk through houses at crazy hours to best fit our work schedules and with very little notice. He was very kind and never showed any disrespect towards his buyers or possible sellers. I will definitely be recommending Carl to future home buyers who are in the market for an agent. Thank you for all that you did for us Carl!!!!"
"Carl was so helpful and always made himself available to show us the DOZENS of houses we wanted to check out. When it came time to write up the contract for the PERFECT house, he went over everything thoroughly with us - it was our first house - and he submitted the contract speedily, even working late into the night. Thanks Carl!"
"We came to Carl as first time home buyers with not much knowledge about the home buying process. He was always available to answer any questions we had, even late into the night. Because of his help and knowledge, we don't think the process could have went any smoother. With all the stress and uncertainty that comes with buying a house, he alleviated all that to make us feel at ease. We would recommend Carl to anyone looking to buy a home and if we are ever in the home buying process again we definitely will be choosing him!"
"From day one, Carl was always "in our corner" or so to speak. He answered every question we had with a sense of urgency no matter how in depth or obvious the answer was which made our experience much, much easier. We never once felt forced to put in bids on homes we did not like. He was very informative on every aspect of the homes, good news or not. His attitude was always positive. Our interests were always put first and he made sure to show us that time and time again. I would recommend Carl Kappes to anyone searching for a home."
"Carl was great! He was very responsive and took time on Christmas Eve to finalize the contract for our house!"
"As first time buyers, we were terrified. We went into the home buying process after hearing friends and co-workers tell us their horror stories about the unknowledgeable agents who did not listen to the wants of their customers. After the very first house we saw with Carl Kappes we were immediately put at ease. Carl is an amazing agent & all around great person to be around. He is incredibly knowledgeable about the real estate market in Northern Kentucky, and was quick to give us the good, the bad and the ugly about any houses or neighborhoods that we went and looked at. It was refreshing to have someone there who was honest, patient and professional EVERY time we met, spoke on the phone or emailed. There was never a time when we felt like we were not welcome to contact Carl about even the tiniest of details and we could not thank him enough for the insight he gave us! We will definitely be recommending Carl to friends, co-workers or random people we overheard looking to buy a house in Northern Kentucky!"
"Carl was great! He went above and beyond what I had expected out of an agent. He worked very hard and helped me greatly during the difficult process of buying my first home! I will definitely be recommending him to anyone I know!"
"Carl did a wonderful job for Rich & I during the purchase of our new home. He spent days driving around to see listings, negotiating an incredible price and following through on all details of the sale of our former home as well as the purchase of our new home. His ability to remember the specifics of every property we saw was amazing as I found myself getting confused frequently. His personal attention and communication were always top shelf, and he was always available to answer any of my questions."
"It was great having Carl on my side. Whenever I needed answers, Carl had no problem getting in touch with the right people. He rose to the occasion on at least half a dozen occasions to make sure he got the results I needed. Carl was fundamental in all aspects of purchasing this home. He was not afraid to say 'I don't know', yet always followed up with a firm 'I will get you the answers and call you back.', and he never let me down. Many times I would find my concerns or questions answered before I even had to ask. The infliction he possessed made me know before hanging up that it would be handled accordingly and I will be recommending him to any and all my friends and family when they are looking to make a move. This business needs more agents like Carl."
"Carl & I worked together for 4 years trying to find the perfect lake house for us. He stuck with it during this time, staying in contact when every new candidate became available. He knew exactly what we were looking for, didn't push the wrong listings and was always punctual and professional. I have worked with many agents in my lifetime with many investment properties, including agents with other industries, and while I could write pages about Carl, he is the best agent I have ever worked with. Many agents with other brokers could learn a lot from Carl as he epitomizes customer service."
"While trying sell a home in another area, we found ourselves constantly having to harass our agent for information and felt like we were doing her job. Carl did not once make our relocation or home purchase stressful. He was readily available, promptly responded to every inquiry, and went above and beyond to reassure us as well as educate us during our relocation. We were building new construction and while some agents may have removed themselves from the process, Carl kept in the loop and attended nearly every event. He solved occasional problems/conflicts with us and the builder as if we were in the standard buyer/seller negotiations. Compared to many agents, Carl is a Cadillac while being surrounded by broken down and old junkers. If anyone asks for a real estate agent, we will definitely recommend Carl."
"Carl went above and beyond to accommodate our needs and find the "perfect house" for us. He was always attentive to our needs (last minute showings, even at inconvenient times). He was not pushy, and from the beginning took time to get to know US, our likes & dislikes, and truly made the house hunting process painless and even an enjoyable experience. We will recommend Carl to family & friends based solely on Carl's customer service skills."
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